Phone: (301) 829-4099

We Welcome New Patients with Open Arms

If you are new to Mount Airy Veterinary Associates, we look forward to meeting you and are committed to making your first (and every) visit as hassle-free as possible. Learn more about how you should prepare for your pet’s first appointment and see the answers to our frequently asked questions below.

new patients

What to Expect

Our team looks forward to meeting you and your pet! At Mount Airy Veterinary Associates, we strive to meet the highest standards in veterinary medicine, while creating the best possible experience for you and your pets. The following answers to our most frequently asked questions will help you prepare for your first visit. If you don’t see the information you’re looking for here, please don’t hesitate to contact us!

What Will My First Visit Be Like?

In your first visit, you will be greeted by our friendly staff and quickly escorted into an examination room. A veterinary assistant will come in to assess your concerns and the reason for the visit. One of our experienced veterinarians will then gently greet your pet, offer some treats or TLC, and thoroughly examine your pet from head to tail. The doctor will discuss any concerns and create a customized care plan for your pet. Our team will then tenderly administer medication or vaccinations, or perform any diagnostic tests needed.

Why does my pet need an examination every year?

Every pet should have a complete physical examination at least once a year, especially since animals age at a more rapid pace than humans. For a middle-aged dog or cat, 1 year is equal to 5-7 years in their lifespan. Skipping an annual examination is like going to your doctor every 15 years or so. A full examination every year ensures we are monitoring your pet’s weight & overall health, assessing the need for any booster vaccinations, and discussing any concerns you may have as a pet parent.

What Should I Bring to a First Appointment?

Bring along your completed new patient form as well as any medical history you have of your pet when you come to our veterinary hospital. It’s best to keep a journal of your pet’s health throughout his or her life, including behavioral shifts. If you have something like this, share it with our team. If not, let us know everything that you think will be important.

What Testing Might My Pet Need?

Sick pets may need diagnostic testing, such as blood work or x-rays. In some more complex cases, we may refer you and your pet to a Board Certified Veterinary Specialist for advanced veterinary care.

What Are My Options for Payment?

Payment is due at the time services are rendered. If you have any special considerations regarding payment, please discuss this with the receptionist prior to seeing the doctor. We accept a variety of payment options, including cash, Visa, Mastercard, Discover, American Express, and CareCredit.

What Is CareCredit?

CareCredit is a personal line of credit for healthcare, both human and veterinary, that works like a credit card. To apply, click here for the CareCredit Online Credit Application or call their 24/7 phone number at 1-800-365-8295.

Ready for a Better Veterinary Experience?

Mount Airy Veterinary Associates is always welcoming new patients, and our honest and compassionate staff will serve your pet effectively while making you feel right at home. If you need to schedule an initial appointment with us, contact our team at the link below.